Terms & Conditions

1. Agreement to Terms

By accessing or using SolarKite's website and services, you agree to be bound by these Terms and Conditions ("Terms"). If you disagree with any part of these terms, you may not access our services.

2. Services

SolarKite provides solar energy solutions including:

• Solar panel installation and system design
• Maintenance and repair services
• B2B solar equipment supply
• Consultation and site surveys
• Subsidy application assistance
• Project tracking and support

3. User Obligations

When using our services, you agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Use our services only for lawful purposes
• Not interfere with or disrupt our services
• Not attempt to gain unauthorized access to our systems
• Comply with all applicable laws and regulations

4. Orders and Payments

4.1 Order Acceptance

All orders are subject to acceptance by SolarKite. We reserve the right to refuse or cancel any order at our discretion.

4.2 Pricing

Prices are subject to change without notice. Final pricing will be confirmed in your order confirmation and contract.

4.3 Payment Terms

Payment terms will be specified in your service agreement. Late payments may incur additional charges or result in service suspension.

5. Installation and Warranty

5.1 Installation

Installation will be scheduled based on site survey completion and material availability. We will make reasonable efforts to complete installation within agreed timelines.

5.2 Warranty

Warranty terms are specified in your service agreement. Standard warranties typically cover:

• Equipment defects and malfunctions
• Workmanship and installation quality
• Performance guarantees (as specified)

6. Limitation of Liability

To the maximum extent permitted by law, SolarKite shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our services.

7. Intellectual Property

All content, trademarks, logos, and intellectual property on our website and in our services are the property of SolarKite or its licensors. You may not use, reproduce, or distribute any content without our prior written permission.

8. Complaints and Disputes

If you have a complaint or dispute:

• Contact our customer service team first
• Submit a formal complaint through our complaint system
• We will investigate and respond within reasonable timeframes
• Disputes will be resolved through negotiation or mediation

9. Termination

We may terminate or suspend your access to our services immediately, without prior notice, for any breach of these Terms. Upon termination, your right to use our services will cease immediately.

10. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the updated Terms on our website. Your continued use of our services after such changes constitutes acceptance of the new Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

12. Contact Information

If you have any questions about these Terms, please contact us: